Return Policy

Return Policy for Cyra Jewelry LLC.

At Cyra Jewelry LLC, we aim for customer satisfaction. If you're not happy with your purchase, we’ll work to resolve the issue in accordance with Delaware's consumer protection laws.

Returns

• Returns are accepted within 10 days of receipt, provided the items are unused, undamaged, and in their original condition and packaging.
• Custom or personalized items cannot be returned unless they are defective or damaged.
• Certain items, such as final sale or clearance items, may not be eligible for returns. These will be clearly marked on the product page.

Refunds

• Once we receive your returned item, we will issue a refund to the original payment method, excluding any original shipping costs. Refunds typically take 5 - 7 business days to process, though processing times may vary.

Exchanges

• If you receive a defective or damaged product, you can request an exchange by contacting us at cyrajewelryus@gmail.com.

Shipping Costs

• Unless the return is due to a defect or error on our part, the customer is responsible for return shipping costs.

This policy is in accordance with the Delaware Consumer Protection Act and relevant federal laws.